Just a question that maybe someone can answer.
So my gran was with Swalec (SSE), she had the SMETS1 meters and SSE IHU, so when she switched her meter became a DullMeter as Bulb cannot read SMETS1 yet only SMETS2. I then read that the Bulb SMART tariff only works with some SMETS1 meters as they have partnered with a company that can read them, the tariff does not yet work with SMETS2 meters. I applied to switch her onto the smart tariff and Bulb then replied to say she had been switched.
So I go down today and notice the IHU has now started showing usage prices again and her Bulb account is now showing smart readings.
The question is, if Bulb can read these meters, why do they not read them for the verifair tariff and leave them as dull meters?