How is updating SMETS1 meters going. I’m sick of estimated readings all the time. And when I do try to readings on the electric meter I’m constantly informed that thereading is ‘much higher’ or ‘lower’ than the previous reading so can;t submit my readings. Not a problem with the gas meter.
You have first generation smart meters and up until recently, these were only smart with the supplier who installed them. We’ve been working on upgrading all of these meters so that we can start communicating with them. This will be happening over 2022 and you’ll receive an email letting you know when we’ve been able to turn your meters smart again.