Glad I made the right choice in leaving Npower after years of Loyality,Appalling customer service & At times 40 mins to answer a call…Looking forward to experience bulb engery customer services
Glad to hear that you’re happy! Our aim is try and have the best customer service possible so we try to keep the wait time to a matter of seconds! Hopefully you won’t need to contact us but in case you do you can call on 0300 303 0635 between the hours of 0900 and 1800.
I have just made the switch tonight too! I am so pleased to see a company to offer ONE simple tariff - this is how it should be! As well as everything I else the company stands for is why I signed up! I was with British Gas for so many years and was tempted to switch on a few occasions, but Bulb made the switching process so simple and easy to compare with! Thanks
Great to see another happy new member! We only ever have one tariff as we believe in simplicity too - every member knows they are on our best possible deal, and don’t have to worry about newer joiners getting a better offer to entice them to join. B)