Why are the stranding and unit charges for both gas and electricity higher than the price cap set by Ofgem for 1st April to 30th September?
Hi @leewingfield Welcome to Community,
This article published by OFGEM explains the price cap increase in a little more detail. The cap you can see is for the average UK household but the actual prices vary depending on a few factors.
Like all suppliers, we set our prices based on differences in network charges across the country. This means that the price you pay reflects how much it costs to transport energy to where you live.
Let me know if you have any questions,