Hi I was wondering when I will get my first statement so I know how much energy I’ve have used and how much it has cost me

Hi @Bec1987. You should be receiving bills monthly. Looks like there is a glitch in sending out your bills. Sorry about this. Our billing team are aware of this and we’ll get it fixed for you. For now, you can take a look at your payments, statements and account balance in your Bulb Account.

Could i get a paper statement sent out for my bank please

@Rabia I have arranged for a paper bill to be sent to you as a one-off.