I joined bulb in March last year, all was well for the first few months, however I’ve not received a statement since last June.
I had a smart meter installed last year also, which rarely works - it only seems to log meter readings on the 1st of each month?
How do I request a statement? I would ideally like a statement every 3 months to ensure I’m staying on top of my payments. I have emailed previously a few months ago but didn’t hear back.