When you join Bulb there are a few weeks between signing up with us and the date that we start supplying your energy. We’ll let you know how it’s going and when we need a meter reading.
Note. During the roll out phase of Project Nexus, the switch process will take up to 30 days instead of the usual 21. This will affect sign ups that start between 11th May and 31st May 2017. Read more here.
Day 1 - You sign up with Bulb. We’ll send you a welcome pack with everything you need to know.
Day 9 - We’ll check in to let you know how the switch is going and give you a heads up that we’ll ask for a meter reading in a weeks time.
Day 16 - We’ll ask you for your first meter reading to make sure our billing is as accurate as possible. We’ll remind you over the next few days if we don’t get a reading.
Day 19 - We’ll remind you that your first payment is coming out in a couple of days.
Day 21 - Hurray! Your switch has completed. Wasn’t that easy.
We’ll send you your first statement a month later, and from there it’s plain sailing.