Still being over charged with incorrect false reading

Submitted actual reading, i have low usage, they are still making up random estimates that are several hundreds of units off. What kind of fraudulent scam is this, i give actual readings but they continue to make up inflated estimates. They have not corrected it as someone said they would, i will be leaving this scam company at this rate. Their support doesn’t get back in touch or reply at all, non existent support. If anyone is thinking about joining bulb, don’t, just don’t, they will rip you off. Look at other suppliers.