Submit meter readings? App crashes every time and website sends me round in a loop

From looking at previous posts it seems others have had similar and ongoing issues for years.

On the website I log in - click energy use - click ‘submit a reading’ and it returns me to the dashboard. Same thing if I go via the “help” page.

On the app it just crashes every time I click ‘readings’. Happens on both Samsung and iPhone. I’m yet to submit a reading and I’ve been with Bulb for almost a year.

Shoddy and irresponsible. How do I fix this?

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see Meter Readings: Queries - #15 by William_at_Bulb
seems to be a common fault that bulb are unable to fix,
suggest phone or chat, do NOT use email

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