You have provided estimates to my previous supplier but I need you to issue the actual readings, please can you do this?
I’m sorry, I can’t do that for you. I’m just another customer like you. I’d suggest you contact Bulb directly, rather than via this public customer forum.
Hi You have provided estimates to my previous supplier but I need you to issue the actual readings, please can you do this?
I’m just another Bulb customer are you able to be a little more specific, purely out of interest?
I assume you supplied meter readings to Bulb just a couple of days prior to your actual switch to Bulb?
These have to be validated by an independent third party before being forwarded to your old supplier. Please see: https://help.bulb.co.uk/hc/en-us/articles/115003610132-What-to-do-if-my-old-supplier-s-final-reads-don-t-match-Bulb-s-opening-readings- please also note this article includes a link where to send your issue on the meter readings.
How do you know your old supplier has used estimated readings?