Submitting a Meter Reading

My meter doesnt seem to be any of the ones in your ‘help’ guide. It does have two buttons saying ‘A’ and ‘B’ but both are plain black. I have tried pressing the A button, but all i get is things such as the ceral number and date. Can you recommend what I should do? Thankyou very much, Tom

Hi there @tomkent19 that sounds a bit unusual, would you mind firing a picture of your meter over to explaining the difficulty, and we’ll send you back some instructions?