Submitting a Meter Reading

Hi,
My meter doesnt seem to be any of the ones in your ‘help’ guide. It does have two buttons saying ‘A’ and ‘B’ but both are plain black. I have tried pressing the A button, but all i get is things such as the ceral number and date. Can you recommend what I should do? Thankyou very much, Tom

Hi there @tomkent19 that sounds a bit unusual, would you mind firing a picture of your meter over to help@bulb.co.uk explaining the difficulty, and we’ll send you back some instructions?