Hi, I tried to Switch to Bulb but I was not able to because of an outstanding balance with my present supplier British Gas. I am still with my current supplier but Bulb has taken money out of my account.

Hi @adamfrew001 ! Oh dear, we’re sorry for all this confusion. I’m sure we can sort this all out. Would you be able to send us your post code via email? Then, we’ll be able to look into your account and explain what’s going on or fix up anything that need’s fixin’!