Like several others who have contributed I initiated switching on 21 Dec from TOTO Energy to Bulb when they introduced tariff changes
which MSE Energy Club highlighted.
To say the switch has been a disaster is an under-statement - somehow both fuels were not transferred just the Gas - is that my fault ? however both companies continued to make withdrawals in Jan and Feb without communicating what is happening giving TOTO Energy a terrible reputation, I await to here from Bulb as to the reason.
This leaves me no option other than escalating