Switching over

Hi
I have recently switched over from OVO. They have installed a smart meter and this would update my account automatically. Now I’ve switched to bulb will you access the readings in the same way? Or will I have to revert back to sending readings again. Thanks

I believe you will for now have to submit readings, Bulb are planning to install smart meters later this year.

I think it depends on whether your smart meter is a first generation unit (supplier specific and not reprogramable) or a second generation unit which can be reprogrammed fir new suppliers

@Laurajc At the moment, we would need you to send in readings manually. However, in the future we may be able to read your current smart meter remotely. If not, as @Salads says we can install a second generation one for you later this year.