From day one I heard good things about Bulb, but since my switch process began, I have been nothing but ignored and disappointed.
I have tweeted and direct messaged you, I’ve emailed your main mail box and your supposed complaints team and had no reply. I actually cannot wrap my head around the fact that you are ignoring a help request from a brand new customer.
If I was to treat any customer that the way you have at my workplace, I would have had my p45 in the post already. What is it going to take for someone to pay attention and actually help me out here?!.
I only became an official member of yours today and I’m fed up already. This is actually stressing me out.
As I told you in my email (if you have bothered to read it) - you may be the cheapest supplier, but your customer service is absolutely piss poor.
I’m STILL awaiting a reply to my DM/email.
I’d appreciate if you could actually listen to me for a change.