Hi, I attempted to switch to Bulb at my new property, then recieved an email saying that I couldn’t because somebody had already switched to a new supplier who hadn’t yet taken over the supply. They have since completed the switch and I have contacted them to inform them I will be using another supplier etc. However, when I returned to the Bulb website to attempt to switch again, it says that it is still waiting to take over my supply - as if it was able to when I originally tried. Do I need to cancel my switch and redo it, or will it take over on the date it was originally supposed to?
Hi Sam, could you give us a call? We would need further information… 0300 30 30 635 from Monday to Friday (9:00 am to 6:00 pm).