Had over £300 taken from my account without my consent, and was told it was a computer glitch. Still waiting for refund.
Hi @barry.geary
Thank you for posting, welcome to community
We’re really sorry you’ve had a poor experience with Bulb, it certainly doesn’t meet the standards of service that we aim to deliver. I can see that this has been refunded back and should be in your account within 3 working days if not already.
All the best,
-Suki
I am still unsure why you credited my account £305 ,the took it back the next day, and still tell me I’m in debt when I’m using very little gas or electric.