Tariff

I’ve just joined bulb and 23 days in my tariff has gone up 5%, why?

Eleanor of Bulb just yesterday post that your costs are decreasing and tariffs aren’t increasing.

What’s going on?

I've just joined bulb and 23 days in my tariff has gone up 5%, why?

Eleanor of Bulb just yesterday post that your costs are decreasing and tariffs aren’t increasing.

What’s going on?

Perhaps the clue is in the 5% figure? VAT on energy is also 5%.

I wonder if one figure you are using is without VAT and the other is including VAT?

Hey @979316

We’ve not increased our tariff by 5%. If we increase our tariff prices then we give our members 60 days notice.

Could you confirm that it is the 5% VAT?

Hey @979316

We’ve not increased our tariff by 5%. If we increase our tariff prices then we give our members 60 days notice.

Could you confirm that it is the 5% VAT?

This individual has posted the same query on the Bulb Facebook page which was subsequently confirmed that they had not taken VAT at 5% into account. Scott was dealing with the query in addition to my own responses.

I assume this is a case of misunderstanding the information which is presented to them by Bulb.

Thanks @Allanr

If you’ve still got questions @979316, fire away.