Hi
I have big problem with the bill
I received the bill and I found increased sharply in it .
I think this bill is wrong
More info required.
How long since you joined?
Have you sent readings in on time?
Is the Bill based on actual or estimate readings?
Hi @1410zainab ,
Is the bill based on ‘Estimates’ or actual readings? It should say on the left hand side of the relevant gas/electric pages. Is it both your gas and electricity higher than you expected or just one?