The "My Tariff" section

The “Estimated Annual Cost” figure is way below my actual costs. Is this because the figure does not include the standing charge? If that is the case, could I ask (for the sake of meaningfulness) that you show the EAC both with and without the standing charge?

Hi @willmow I will raise this with the technology team now to understand any discrepancy you’ve found, I’ll be back with you ASAP.