They deduct my money twice

Hello… i’m joined to BULB energy last month… and i paid 86.60 pounds at 18 Jan. They said this is one month payment. But yesterday they deduct same amount money from my account. What is wrong is this?? I can’t understand about this situation. And i set a monthly payment date every 23rd What is this situation???

If you go to your account and then My account and tariff info you can see what date the dd is to be paid, if not what you have agreed then contact Bulb (Mon-Fri) and they will explain or sort it for you.

I set every 23rd for month… I’m confuse about this problem…

You paid on the 18th. You then changed the payment date to the 23rd, so you paid again on the 23rd. Quite simple really.