Hi, we are currently with British Gas & thinking of changing both gas & electicity but would like the answers to the following please I’d anyone can help.
- If there is a supply problem with Bulb for either supply I see we need to contact a National fault line. Currently with British Gas they are onto it quickly themselves via Western Power, does it not work that way with Bulb is it up to us to report a fault first?
- Currently we have a smart meter if we switch will British Gas take that away as I see Bulb do not supply them at present. If the smart meter is left then I see that the Bulb system is not compatible we need to enter information manually I see, so is anyone able to explain how that would work please?
Thank you very much in advance