Ok. I’ve been with Bulb for about a month and feel your “customer service” is an absolute disgrace. I’m trying to resolve why I can’t get a smart meter. I started a thread, that thread was then moved without my specific enquiry being anywhere near resolved. I then tried to ask for help on the thread again, but was told because I was new I could only respond 3 times. Since posting picture of my meter weeks ago I’ve received absolutely no help whatsoever. I’ve been asked to send a picture of my meter, I’ve been asked to send a picture of the bottom of my meter and then no response at all from the pictures I sent. I know that you really don’t care where I get my electricity from, whatever you say, that has become blatantly obvious over the past few weeks.
Can someone please tell me why I can’t get a smart meter. If I can’t, I will be going elsewhere, I need to know how much electricity I am using. Please get back to me ASAP.
Please find pictures requested previously attached and the thread I was trying to comment on and the response from your ridiculous system when I tried.
Please help me!!
New users can only post one picture. You lot are a joke!!! I will
Post the picture of my meter, would have posted the others as separate posts, but I could only do two more and then not respond to any comments that may spring up in the next month.
