UK renewable energy firm Bulb has paid energy regulator Ofgem for failing to correctly interpret or comply with Ofgem’s rules. The utility has agreed to pay £1.76 million ($2.3 million) for failing to meet operational standards set by Ofgem around consumer switching, billing and the Priority Services Register.
This isn’t new. It’s from August 2020.
Note that about 90% of the £1.76 million went back to customers (only a small amount went to OFGEM). And here’s the actual OFGEM link: