Topped up wrong key

I accidentally topped up wrong key for leccy meter. How do I get the credit swapped to correct key? Post Office were useless.

Hi @PCobine :wave:

Welcome to the community and thanks for posting.

No worries, it’s easily done sometimes. Do you still have the receipt for the top up? Did you top up an old Bulb key or another provider’s?

Either way, I’ve just sent you an email so that we can get this all sorted for you.

Many thanks,

Niamh :bulb: