Topping Up Account

Hello. I recently added a top up amount to my bulb account however it’s not come out of my bank account yet. I have my account number and sort code saved for my direct debit but no card details saved (I don’t think).

Will it be able to take the money out of my account without card details? It’s showing on my balance online but hasn’t come out of my bank yet.

Thank you :slight_smile:

Hi @Its_Jen1, from my own experience of this, it can take a couple of days for the payment to go out of your bank account.

Hi @Its_Jen1, from my own experience of this, it can take a couple of days for the payment to go out of your bank account.

Ok thank you

Hi @Its_Jen1 I can see that the payment is being requested, it will come out of your bank in the next day or two. Thanks, Owen