Topping up my pre payment meter

Hello all
I have got pre payment meters and I am self isolating at the moment is there anyway I can top them up online, on the app or get a smart meter cause at the moment I cannot leave the house

Anyone got any advice please

Thank you

Katy Chatterton

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Hi @02498548 02498548 Hopefully someone@bulb will see this message soon. I have pre-pay meters myself personally I would send someone I trust with my key or card or both and give them the cash.

Other than that one of the Team should see this message eventually and sort it out for you.

Hi @02498548 - thanks for getting in touch, and welcome to the Bulb Community.

As @cherryp47 mentioned, our first suggestion would be checking to see if a friend or neighbour is willing to help top up your meter for you. This is the fastest, simplest way to keep your power on. We have a guide here on how to top up a meter for someone else.

There’s further information on this here under ‘If you have a top-up meter’.

If this isn’t possible, please let us know - we’re here to help.

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