Trying to enter Electricity meter readings

I’m trying to give my first readings but it will only accept one electricity reading when I have 2 to enter, one being the off-peak reading

hi Diane, that’s strange. If you can give us a call, we can pop them in for you: our number is 0300 30 30 635, and we’re open from Monday to Friday (9:00 am to 6:00 pm). Alternatively, email us the reads and we can have a look at this for you.