I’ve been trying (unsuccessfully) to arrange a date with Bulb to get my meters moved from inside the house to outside. The reason for the move is that I am in the middle of having an extension built and have discovered that both electricity and gas supplies to the house are where the foundatations need to be. We have had to halt work on that part of the extension until I have rerouted the supplies and moved the meters to their new locations.
I have already had surveys from both UK Power Networks and Cadent to plan the work to re-route the electricity and gas supplies to the new meter box locations at the front of my house and have some idea from them when they can do the work.
However, the meters are the responsibility of the enery supplier and I have been trying to book a date with Bulb to move them to the new meter box locations, on the same date as the work to be carried out by UK Power Networks and Cadent.
I have been told that there is currently a ‘problem with the booking forms’ which means I cannot even get a date for the meter moves. I have contacted 4 or 5 times over the last week, via telephone, chat, email and get the impression that I am being fobbed off with excuses.
Can someone please help?