I had an appointment to install electricity and gas smart meters a couple of weeks ago, but the engineer was only able to install the electricity meter. There was a problem with the gas isolation valve, so he was unable to continue. This has now been fixed by the local gas network, but I’m unable to rebook to have just the gas smart meter installed.
Bulb e-mail support tells me the engineers don’t do gas-only installations, so I need to book again myself through my Bulb account - but when I try that, it rejects my request, telling me I already have smart meters installed.
So I’m now left with a half-finished job and no way to re-book. Anyone got any ideas please?