Unfair Adjustments?

Hey Bulb,

Why after some dodgy adjustments have you taken my live smart meter bill from +65 to -100?!
My accounts have been maintained despite all that’s going on. So to have a load of “adjustments”… WTF…

Hi @Munkki :wave: Welcome to Community,

I am sorry about the confusion with your statements. Some adjustments were made, this is to ensure the billing is up to date and accurate.

I can see one of my colleagues is now dealing with this for you over email and so all your questions should be addressed there.

Please let me know if you need any further help,

Thanks
– KT :bulb:

I have replied to him. So will wait for a response.
All feels very underhand, given to consistent reading I have give, that all of a sudden a further £165 is snuck out/added on.
There is no pin point explanation for where these ‘adjustments’ are needed.

Hey @Munkki we understand he has now replied regarding the issues with the first readings, we will explain to him that you would like a more detailed breakdown of these changes.

–Carl :bulb: