It looks as though this error message is back. I’m a new bulb transfer who switched because of the promise of a smart meter. Has this message been there for the last 8 months? What does it take for suppliers to get their systems to work?
Five hours later and I was able to get onto the system and book an installation. Was it just volume of interest during “working hours” - who knows but I now have a date and a not very long wait. Credit where its due, maybe my annoyed e-mail provoked somebody to reset the system?