Unkown Phone Number

Since I decided to leave Bulb, approx. a week ago, I have had 4 phone calls who hang up when answered. Finally, I manage to answer (and they don’t hang up) and guess who it is? Dear Bulb wanting to know why I have left the confusion that is called Bulb, who then couldn’t speak to me as they say the account is in one name (no it is in two names).

The right hand at bulb doesn’t know what the left is doing.

Hi @silverlotus, sorry to hear that (and, I guess slightly ironically, welcome to the Bulb community).

That does sound like a bit of a goose chase. I can see the number you were called from and I’ll raise this with the agency for you, it sounds like there was some miscommunication between the agency and ourselves on this.

These kind of complaints are great for us to learn from and ensure these errors don’t continue, so thanks for feeding back. I’ll also make sure you don’t get any further calls from this number too. :+1:

Let me know if there’s anything else you’d like me to look at for you!

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Thank you for your help.

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