I will try help as much as possible, though I’m not a Bulb Staff member. We have Solar and FIT, though this is the old government FIT with a assumed 50% export payment and no requirement for a smart meter which tracks our export.
With the Smart Export Guarantee you will definitely need to make sure your smart meter is tracking and can show you your exported kWh. This is essential, as I’m sure you are aware.
Firstly what Brand and model Electricity Smart Meter do you have?
Do you know if it’s SMETS1 or SMETS2? Not all SMETS1 meters record export.
Was your smart meter installed by Bulb?
What does your Bulb Dashboard show? Are you seeing daily “Smart” meter readings?
This is correct. My personal concern here is Bulb’s ability (or lack there of) to read Smart Meters, especially SMETS2 meters. Both for Import and Export. Don’t worry the SMETS2 meters Bulb have installed are themselves working fine, but Bulb have had a lot of issues reading many of them. I’ve seen them place a lot of blame on the DCC, but I’m less convinced and believe it’s their internal systems which are to blame.
In this case, you MAY need to use either your IHD or check the Smart Meter itself to submit either/both your Import or Export Meter readings.
For us, we supply FIT Generation readings every quarter. Though this may be different for you.
I’m less sure about this, I know that Octopus and the Octopus Outgoing require you to have your electricity with them.