I am concerned with The DD amount you now take compared with my usage.
I have only been with Bulb for 3 months, and do not understand how you have calculated my “Projected electricity usage”. Even the “Energy usage” columns are too high. (in my online account “usage” page)
The calculations are not based on my actual usage with Bulb, and not based on my previous 2 years usage with my previous supplier, they are too high.
Those high projections led you to decide to increase my DD by 60% which is making me wonder if moving to Bulb was a good idea.
Please recheck my usage and bring my DD back into a more correct amount.