Variable direct debit missed payment fine?

Got our statement on 3rd of June and this month I’ve read the bit at the bottom saying they will take our VDD on 17th June, but we’ve just got an email saying missed payment and missed payment fine. Is it okay too ignore this message and hope that our VDD is set up correctly?

Hi @sabrinavr1 :wave:

I have just checked your account and we have requested the payment. You can ignore this message and you wouldn’t be charged any late payment fees.


Jenny :star: