With all the pain, frustration and confusion created by the monthly direct debit scheme that results in credit being built up with Bulb, and the wildly inaccurate bills that some people receive thanks to broken estimating systems pegging the monthly DD amount way above what was needed. Why don’t Bulb offer a variable monthly direct debit?
In most industries you use something / buy something, you pay that amount for it. My water bill for example, I get a bill it says how much water I used and how much I’ll have to pay, they then collect that amount. Why does energy have to be made so complex and painful to manage?
So please Bulb - offer a variable DD option. Send me a bill, then a week later take the billed amount. If the monthly element is billed in advance and the usage billed for the previous month, that is fine, it is the way my mobile phone bill, water bill, and other usage based billing works. Why don’t you offer this?!?!