As we on a variable rate,if there is any change up or down ,how much notice are we given ?
7.2. If we make changes to this Agreement that results in your energy rates increasing, we will give you 60 days' notice to let you know about the changes. If you do not agree with the changes, you can change to another supplier without any penalty. This doesn't apply if we change your payment method in accordance with this Agreement. If we hear from your new supplier within 20 working days after the change takes effect, or if you enter into a new plan with us in the same period, we'll keep your prices the same until you switch or start the new plan (as applicable).