I just switched from one of the best energy company to Bulb - because you guys advertise very well and it is renewable energy.
Yesterday I was about to refer a friend from Avroenergy to Bulb. When she about to complete the registration from Avroenergy to Bulb, I found out Electricity standing charge per day and Electricity Unit Rate are super cheaper than Bul. Plus she has more bedrooms than I am. So, I went into live chat to clarify why Avroenergy is much less expensive than Bulb. Guess what happens
I send many messages - all I received was just ‘Hi’ nothing else. Please see the screenshots.
I also attached Electricity standing charge per day and Electricity Unit Rate(comparisons from Bulb to Avroenergy)
The most annoying thing is I feel like I want to switch to somewhere else. I didn’t expect this poor service from you guys. I waited for more than 20 minutes. The reply I received is ‘Hi’. Very disappointing.