Warm home discount

I try to access the form for the warm home discount but it wont let me

Hi @Lisa_46,

Sorry to hear you are having this problem (and for missing your message until now). Just to let you know, I’m just another Bulb customer like yourself and have no access to any of your details (nor should you supply any on this public form) and if you do need to contact Bulb directly, their email address and phone number can be found on https://help.bulb.co.uk/hc/en-us/articles/115001240291-How-can-I-get-in-touch-with-Bulb- .

I assume you are:

  1. Going to https://bulb.co.uk/warm-home-discount/
  2. Clicking ‘Start Application’
    3 [optional]) Perhaps being asked to log into your account (if you aren’t already)
  3. Be presented with a website address such as https://whd.bulb.co.uk/contact-details titled ‘Check your details’ with the text ‘You have to receive government benefits to apply for the Warm Home Discount.’.

Which stage are you having problems with and how you are you trying to access this (for example, from an Apple iPhone 6 using Safari, using an Android Google Nexus 6 with Chrome, using a Mac OS 10 laptop with Firefox, using a Windows 10 Pro Desktop with Microsoft Edge ? etc). If you are getting any error messages/etc, it might help us fellow customers (or Bulb) to know what those message(s) are.