warm home discount

the letter i have had of warm home discount says i will recieve £140 of my bill by the end of january 2019 .were is it ’
and were is my smart meter

were is answer

A post was merged into an existing topic: Warm home discounts payed out

Yep I agree !! Sadly I’m waiting, been told all sorts I’ll get a letter from dwp , it’s being audited , it’s “ currently in process” clearly bulb staff are in dark n just saying anything to answer our posts ,

i was told in november i was succesfull and the whd would be paid in 2 weeks still waiting and cant get a answer of customer services

Hi @lola2107

We are sorry about this, it was a typo in the communication.

It will be by January 2021.

Best,
Melisa