Ways to contact

I can’t find the live chat option. You mentioned a blue circle…I can’t see the blue circle and I need to talk to you urgently. Since changing to you last week, I find myself without gas and suspect electricity is about to cut off too.

Click “Help”. Then click the live chat option that appears in the bottom right corner of the browser window.

NB: This is on a real browser on a full PC. Not sure about mobile devices.