Wayward Gas Reading

I submitted a gas reading over a week ago and while the electricity reading has been registered the gas estimate is still not there??

I’ve been away a lot recently and the estimate is much more than what I’ve been using.

Can someone at Bulb please investigate.

Thanks,

J

Hi @J0hn_W

We had a problem where our readings were being shown as not valid for some members. We’ve fixed it now, but we’re really sorry that it happened. We have gone into more detail here - https://community.bulb.co.uk/discussion/comment/11448/#Comment_11448

All the best,
Will