A member recently emailed us to say that, while they were definitely going to sign up, one thing that made them pause was worrying that they might have to pay an exit fee.
We considered this and, yes, not knowing if you have an exit fee could and is worrying! You might be saving over £200 with Bulb, but exit fees can be a big unknown over your head. No one likes that sort of thing! We want switching to renewables to be a super simple experience.
So, we thought we’d pay off newly joined members exit fees for them. Problem solved! When your old supplier sends you a final bill, just send us a copy and we’ll refund it to your Bulb account.
We want to get your thoughts:
- Do you think this is a good idea? (hopefully you do!)
- Can you think of anything else that could make it easier to make the switch?