What is the problem???

Hello… i’m joined to BULB energy last month… and i paid 86.60 pounds at 18 Jan. They said this is one month payment. But yesterday they deduct same amount money from my account. What is wrong is this?? I can’t understand about this situation. And i set a monthly payment date every 23rd What is this situation???

You have duplicated this post, you only need to post it once and it will be answered if any other members can help.