Why have you messed about with the account login? All I need to do is submit meter readings. Absolutely incompetent.
Honestly I haven’t messed about with your account login.
More seriously were you able to login for your previous meter readings but not now?
I can honestly say that none of the “stupid” community has messed about with your account login
It’s a known fault and simply requires a manual account reset.
I can confirm I have also not messed about with your account login. Bulb might have done something, I wouldn’t know.
But what you’re describing is a common fault.
Thought I would also chip in to confirm I’ve had zero involvement in tampering with your account login.
But I would suggest taking this “stupid” community’s advice and phoning Bulb as this is a known bug with their website.
If anyone at Bulb happens to read this, please for the love of Poseidon fix this already!
Appreciate the answers, and wasn’t criticising anyone here. I’m frustrated with bulb, who choose to introduce a ‘community’ function rather than invest in decent online or phone advisers to service their customers. What I need is a response from a bulb employee. If I want advice/dialogue with others on wider energy issues, there are multiple other spaces on the Internet for that. @William_at_Bulb please sort this issue and pass on to colleagues urgency for this.
Your best, and realistically only, option for that is phone or webchat.