When did account start

I registered with you guys for eletricity and gas yet I have received a bill from edf for gas. Did you not inform them that I was the new tenant? They saying they are still supplying gas here yet I have not registered with them.
Gillian Brown
3b/3 Warriston Road EH3 5LQ

I cant remember when account started think I calked yoy guys sometine in January.
I moved in here in the 6th.

You really need to contact Bulb - use the “Help” link at the top of this page to find contact details.
This is a discussion forum open to the world, so you might want to click on the “gear” icon to edit out the personal details from your post.