Hello i haven’t recieved the 100 pounds for switching to you guys yet, when can i expect it?
Hi @catherineboscaro ,
I assume you mean a £100 referral reward you got from following somebody elses link to sign up to Bulb? If your switch is completed, it should have should up as a credit on your account under https://account.bulb.co.uk under ‘Payments and Statements’. If it’s not showing up, it’ll be best to drop Bulb an email at firstname.lastname@example.org ( see https://help.bulb.co.uk/hc/en-us/articles/115001240291-How-can-I-get-in-touch-with-Bulb- for other contact details) with details of whose referral link you followed and they’ll be able to check things.
@catherineboscaro You are switching to us later on this month, you will receive this once you are Bulb member.