Hi Bulb, I try to submit regular readings. When I get a statement notice by email it says “If you can, send us a meter reading within three days of receiving your monthly payment reminder each month. Then your statement will accurately reflect your usage. Without them, we’ll use estimated readings instead.”
However, I’m certain I’ve never had a reminder and so I’m just submitting readings when I remember to do so? Are reminders something I have to set up or subscribe to separately? If so, please can you tell me how?