Where are my account details?

When logging in I only come to the community… where do I find my account details and all the things I need to change payments and meter readings etc? I’ve seen in this chat that others seems to have had the same problem…

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We’re are my account details

Where are my account details? I am supposed to be switching over to you but haven’t heard from you since 1st October

Have the same issue … simply it seems to to me that its very complicated … as i can not find any guidance to acess my account details and do payments online or knowing my consumed energy

I’m suffering the same way

Any help from the bulb guys please?